PRODUCTS
YOUR QUESTIONS, ANSWERED
What is Vortex Selects Marketplace?
Vortex Selects Marketplace is our chance to go live and bring Vortex Nation™ rare, unique, and one-of-a-kind optics and gear. Whether you’re a hunter, a shooter, or a lover of the outdoors, the first ever Vortex Selects Marketplace has something for you.
How do I contact Vortex?
If you have any questions about our Vortex Selects Marketplace, you can call us directly at 1-800-4VORTEX or email us at marketing@vortexoptics.com.
Are these items covered under the VIP Warranty?
Since every item in this sale is unique, we may not be able to provide an identical replacement. If an issue arises, we’ll ensure you receive a comparable item of equal value.
What payment methods do you offer?
We accept most major credit cards: Visa, MasterCard, American Express, and Discover.
How long will it take for preordered items?
The Range Reaper Hoodie is our only preorder item. We will ship orders 3-4 weeks after purchase.
Can I exchange my order for a different size?
Our limited edition hoodie is a preordered item, so we will not be able to exchange for a different size.
Can I cancel my order?
All sales are final, however, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When will my order arrive?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?
All sales are final, however, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Do you ship internationally?
No, unfortunately we do not ship internationally.